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Public Information

Community Health Needs Assessment

As part of the Patient Protection and Affordable Care Act enacted March 23, 2010, all hospitals with (or seeking) a 501(c)3 designation must complete a community health needs assessment. A community health needs assessment serves as a strategic planning tool that allows the hospital to ensure that it has identified and is addressing the needs of the community at large.

IRMC’s Community Needs Assessments can be found below:

Quality Scores

Healthcare organizations measure quality in a variety of ways. Indian River Medical Center evaluates quality by looking at outcome measures, process measures, patient satisfaction and quality rankings. Below are some of the key areas the organization is focused on improving. The target metrics are updated annually.

Quality Score Measurements for IRMC vs. Florida vs. National
Quality Score Measurements IRMC July
2017 Score2
Florida Average1 National Average1
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)1 75% 68% 72%
Patients who reported that they “Always” received help as soon as they wanted1 68% 63% 69%
Patients who reported that their room and bathroom were “Always” clean1 62% 70% 74%
Average time patients spent in the emergency department, after the doctor decided to admit them as an inpatient before leaving the emergency department for their inpatient room 115
Average time patients spent in the emergency department before being sent home 163
Average time patients spent in the emergency department before they were seen by a healthcare professional 11
Note: Data for IRMC is updated monthly. Average data is updated annually.
1 — Current public data published at – Survey of patients’ experiences
2 — Internal data, reported on a monthly basis. Not yet public on

News [View All News]

Nov. 17

Four Suitors Selected to Advance to Next Stage of IRMC Partnership Process

Vero Beach, Fla. (Nov. 17, 2017) – Four health systems...
Nov. 15

Welcome in the Holidays at the Auxiliary of IRMC’s Florence Booms Celebration of Lights

Vero Beach, FLA (November 15, 2017) — Please join Indian...
Nov. 14

IRMC Recognized by American Association of Critical-Care Nurses with Bronze Level Beacon Award for Excellence

The American Association of Critical-Care Nurses (AACN)...

Events [View All Events]

Nov. 23

Heart Failure Support Group

Heart Failure Support Group Fourth Thursday of every...
Nov. 23

Maternity Tour

Maternity Tour First and third Saturday, 11 a.m. Second and...
Nov. 23

Bereavement: For Parents Affected by the Death of a Child