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Public Information

Community Health Needs Assessment

As part of the Patient Protection and Affordable Care Act enacted March 23, 2010, all hospitals with (or seeking) a 501(c)3 designation must complete a community health needs assessment. A community health needs assessment serves as a strategic planning tool that allows the hospital to ensure that it has identified and is addressing the needs of the community at large.

IRMC’s Community Needs Assessments can be found below:

Quality Scores

Healthcare organizations measure quality in a variety of ways. Indian River Medical Center evaluates quality by looking at outcome measures, process measures, patient satisfaction and quality rankings. Below are some of the key areas the organization is focused on improving. The target metrics are updated annually.

Quality Score Measurements for IRMC vs. Florida vs. National
Quality Score Measurements IRMC July
2017 Score2
Florida Average1 National Average1
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)1 75% 68% 72%
Patients who reported that they “Always” received help as soon as they wanted1 68% 63% 69%
Patients who reported that their room and bathroom were “Always” clean1 62% 70% 74%
Average time patients spent in the emergency department, after the doctor decided to admit them as an inpatient before leaving the emergency department for their inpatient room 115
minutes
123
minutes
115
minutes
Average time patients spent in the emergency department before being sent home 163
minutes
148.5
minutes
160
minutes
Average time patients spent in the emergency department before they were seen by a healthcare professional 11
minutes
17
minutes
27
minutes
Note: Data for IRMC is updated monthly. Average data is updated annually.
Footnotes:
1 — Current public data published at Medicare.gov – Survey of patients’ experiences
2 — Internal data, reported on a monthly basis. Not yet public on Medicare.gov.

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Nov. 23

Heart Failure Support Group

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Nov. 23

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Nov. 23

Bereavement: For Parents Affected by the Death of a Child