Our goal is to make your stay at Cleveland Clinic Indian River Hospital as comfortable and restorative as possible.
Hospital Identification (I.D.) Bracelet
You were given an identification (I.D.) bracelet for your protection. Do not take the bracelet off until you have been discharged from the hospital. If the band is removed, falls off or becomes uncomfortable, notify your nurse immediately so it can be replaced.
IRMC offers private suites throughout the hospital. The temperature can be controlled in each room by using a thermostat on the wall. Ask for assistance. Color televisions and telephones are provided free of charge. Please be considerate of others by keeping the volume low.
Calling Your Nurse
Make sure your call light is always within reach. There is also an emergency call button in the bathroom should you need it. When you press the button, a nurse is alerted and a team member will respond as quickly as possible.
During the Night
Please stay in your bed after you have been prepared for the night. Strange surroundings and sleeping medications may create a hazard if you get out of bed unassisted. Please call your nurse if you need assistance. We encourage you to invite a family member or friend to stay with you during the night. Arrangements may be made with nursing personnel for a cot to be placed in your room.
Personal Items and Valuables
Patients are asked to leave all jewelry and other valuable items at home. You will have very little need for money or credit cards while in the hospital. The hospital cannot accept responsibility for any valuable personal items (including dentures, hearing aids, glasses, jewelry, cash, clothing, etc.) should they become lost. If you do lose a personal item, contact the Security Department.
You have the right to:
- Receive visitors whom you designate, including but not limited to a spouse, domestic partner including a same-sex domestic partner, another family member, or a friend.
- Have a Support Person present 24/7.
- Provide verbal communication to staff regarding whom you allow to visit
- Provide verbal communication to staff regarding whom you designate to be your Support Person if you are unable to exercise your visitation rights. Your Support Person can exercise all your visitation rights if you are unable to do so.
- Withdraw or deny visitors (including Support Person) at any time.
- Review the visitation policies (see patient handbook).
- Report to any staff member if you feel your visitation rights have been violated.
Cleveland Clinic Indian River Hospital:
- Shall not restrict, limit, or otherwise deny visitation privileges on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation, or disability.
- Will ensure that all visitors enjoy full and equal visitation privileges consistent with your preferences. Special visitation guidelines exist for Critical Care, Women’s Health, Emergency Department, and Behavioral Health Center.
- Has regular visiting hours (for all visitors except Support Person) from 10am to 9pm.
- Will issue visitors badges for all patient visitors. Visitors will be asked to provide photo identification and obtain a visitors badge prior to visiting. If no photo identification is available, your picture will be taken by the Service Ambassador.
- Has regular visiting hours (for all visitors except Support Person) from 10am to 9pm. All visitors who arrive between 9p.m. and 7a.m. will be asked to wait while we receive patient permission prior to being allowed to visit.
- May establish the appropriateness of a visitor or designate a Support Person for an incapacitated patient if you have not designated a Support Person according to policy. We will designate your Support Person according to your advance directive; if no advance directive, we will designate whoever identifies himself/herself as your Support Person. If more than 1 person steps forward as your Support Person, we will ask for documentation from them to verify who should be appointed.
- May impose Justified Clinical Restrictions on your visitation rights to provide safe care to you or other patients. Examples of a justified clinical restriction include but are not limited to:
- A court order or legal restrictions which limits visitation;
- Behavior presenting a direct risk or threat to the patient, staff, or others in the immediate environment;
- Behavior disruptive to the functioning of the patient care unit;
- Reasonable limitations on the number of visitors at any one time;
- Infection risks or pandemic precautions;
- Substance abuse treatment protocols;
- Patient need for privacy and rest;
- When the patient is undergoing a clinical intervention or procedure.
- Shall explain to the patient (or Support Person, when applicable) the reasons for the justified clinical restrictions and how the Hospital’s visitation policies are aimed at protecting the health and safety of all patients.
- Expects that all visitors will abide by general safety, security, and privacy guidelines, including checking in/out as required in the lobby or Emergency Department. Visitors are allowed in patient rooms, waiting rooms, and public areas (lobby and cafeteria) but may not visit other areas of the hospital.