Dr. Greg Rosencrance, President of Cleveland Clinic Indian River Hospital, offers tips to the community in this short video.


Visitor Restrictions

Inpatient Locations: For all hospital locations in Florida, we are restricting all visitors.

Exceptions will be made for the following patients:

  1. Pediatric patients (1 visitor).
  2. Labor & Delivery patients (1 visitor).
  3. End-of-life circumstances (patient’s care team will discuss with their family).

All other visitors will be asked to leave the hospital. As we continue to navigate the best ways to contain the spread of COVID-19, we understand these changes are difficult and appreciate your patience and understanding.

Outpatient Locations: For all family health centers, medical office buildings and physician offices in Florida, we are restricting visitors following these guidelines:

  1. At this time, no guests or visitors are permitted to accompany adult patients, unless special assistance is required.
  2. Pediatric patients, elderly patients and those with special needs are permitted to bring no more than 1 guest. No more than 2 guests will be permitted per family or group.
  3. Visitors who are sick, have a fever, or a confirmed case of COVID-19 should not visit or accompany a patient.
  4. Visitors must wash their hands (or use sanitizer) before and after entering clinical areas and waiting rooms.

These restrictions are being put in place for the safety of our patients, caregivers and community. Thank you for your understanding.


Testing Locations

The safety of our patients, visitors, caregivers and communities is our top priority. Cleveland Clinic Indian River Hospital is now performing drive-through testing for COVID-19 by appointment only.

Testing will only be performed for individuals who meet Florida Department of Health criteria for COVID-19. If individuals do not meet criteria, testing will not be performed.

To receive an appointment, individuals who believe they may have symptoms of COVID-19 must first call our nurse triage hotline at 772.226.4846 between 9 a.m. and 5 p.m daily. Nurses will then discuss the individual’s symptoms, travel history and potential contact with others who have been diagnosed with COVID-19. If patients meet the criteria, they will be given an appointment time at our Drive Through Testing Location at Cleveland Clinic Indian River Hospital. Test results will take an estimated 4-7 days to complete. Individuals who receive testing will be asked to self-quarantine until the results are received.

The employee parking lot on the northwest side of Cleveland Clinic Indian River Hospital has been designated for drive-through testing and entrances from 36th Street and Dr. Hugh McCrystal Drive are clearly marked. This process is in alignment with the Centers for Disease Control and Prevention guidelines.

Directions and Hours for Testing Locations:

Indian River Hospital
1000 36th Street
Vero Beach, Florida 32960

Testing Hours: 9 a.m. – 5 p.m.

Affected Services

Postponement of Nonessential Procedures

We continue to adapt to the evolving COVID-19 situation, with the primary goal of keeping our patients and caregivers safe.

Clinical leadership from the Cleveland Clinic Florida region have developed plans, processes and procedures for postponing nonessential surgeries and related procedures for adult and pediatric patients. This change will help conserve hospital beds, equipment and supplies while protecting healthcare workers in preparation for a potential surge of patients with COVID-19.

Effective immediately, Cleveland Clinic Indian River Hospital will use guidelines set by CMS to determine which procedures are nonessential and should be postponed. Going forward, procedures must be lifesaving for the patient, preserving function of organs or limbs, reducing risk of metastasis or progression of disease, or reducing risk of severe symptoms.

Cleveland Clinic Indian River Hospital has already begun to contact patients who have nonessential procedures scheduled to discuss next steps.

Additional information:

Surgical cases such as urgent or emergent surgery, cancer surgery or cancer evaluation, infected joints, or other indications consistent with the department of health guidelines above will continue.

Examples of nonessential surgeries and related procedures include deferrable bronchoscopy, deferrable upper and lower endoscopies, routine dental procedures, symptomatic problems which are stable, management of benign conditions, cosmetics, primary and revision joint therapy (non-infected), bariatric and elective hernia surgery, and urogynecology.

The relationships between our physicians and patients is an essential part of the care we provide, and we are relying on our clinicians to follow these guidelines and exercise their best professional judgment. If a physician and patient determine a procedure cannot be postponed, it may be performed.

Cleveland Clinic Indian River Hospital

As more cases of the coronavirus disease, known as COVID-19, are confirmed across the state of Florida, I want to provide some information on steps Cleveland Clinic Indian River Hospital has been taking to prepare.

The safety of our patients, visitors, caregivers and community is our paramount concern. We continue to work closely with local, state and federal government agencies and are prepared to handle these types of situations and meet the needs of all our patients.

That is why Cleveland Clinic Indian River Hospital clinicians and staff have been holding regular planning meetings, training and education regarding COVID-19 over the past two months.

In an abundance of caution for our community and caregivers, we have suspended all volunteer services. We have postponed all events and suspended all caregiver participation at events for the next 30 days, including patient support group sessions. If you have any questions about your scheduled appointments or procedures, please call your physician’s office.

If you are concerned you may have COVID-19, we recommend you seek care first from Cleveland Clinic’s virtual visit platform, Express Care Online at clevelandclinic.org/ECO or by contacting your primary care physician.

We ask that if you are feeling ill that you call your primary care physician’s office prior to visiting.

If you meet the Florida Department of Health guidelines for testing based on symptoms, travel and exposures, you will be advised as to how to proceed with testing.

More information on COVID-19 is available on the CDC and Cleveland Clinic’s website. Visit clevelandclinic.org/coronavirus as it is updated frequently. The Florida Department of Health also has a hotline you can call with specific questions. That number is 1.866.779.6121.

Finally, I want to assure you that our caregivers are doing a phenomenal job in managing this demanding situation. We are working together in Indian River County, but also across the Florida region and with the Cleveland Clinic enterprise. We are working with a shared sense of purpose and unity that will help us provide the best care possible for our patients, community and caregivers.


Greg Rosencrance, MD, FACP
Cleveland Clinic Indian River Hospital

Additional State and National Resources:
Centers for Disease Control and Prevention – https://www.cdc.gov/coronavirus/2019-ncov/index.html
Florida Health – http://www.floridahealth.gov/diseases-and-conditions/2019-nCoV/index.html

In the state’s ongoing efforts to provide transparency and clarity regarding COVID-19, the Florida Department of Health announced the launch of a new COVID-19 Case Dashboard. To keep Florida residents and visitors safe, informed and aware about the status of the virus, this dashboard will be updated twice daily.

Additional Global Resources:
World Health Organization – https://www.who.int/emergencies/diseases/novel-coronavirus-2019