Patient Responsibilities

The collaborative nature of healthcare requires that patients, or their families/surrogates, participate in their care. The effectiveness of care and patient satisfaction with the course of treatment depends, in part, on the patient fulfilling certain responsibilities. Patients are responsible for following hospital rules and regulations affecting patient care and conduct.

Patients are responsible for providing information about past illnesses, hospitalizations, medications, and other matters related to health status. To participate effectively in decision making, patients must be encouraged to take responsibility for requesting additional information or clarification about their health status or treatment when they do not fully understand information and instructions. The patient is responsible for reporting unexpected changes in condition and communicating any concerns about treatment, care, environment, or other issues that may impact patient care, hospitalization, or recovery.

Patients are also responsible for ensuring that the healthcare institution has a copy of their written advance directive if they have one. Patients are responsible for informing their physicians and other caregivers if they anticipate problems in following prescribed treatment.

Patients should also be aware of the hospital’s obligation to be reasonably efficient and equitable in providing care to other patients and the community. The hospital’s rules and regulations are designed to help the hospital meet this obligation.

Patients and their families are responsible for making reasonable accommodations to the needs of the hospital, other patients, medical staff, and hospital employees.
Patients are responsible for providing necessary information for insurance claims and for working with the hospital to make payment arrangements, when necessary. Patients are responsible for assuring that their financial obligations are fulfilled as promptly as possible.

Patients are responsible for following their care plan and keeping their follow up appointments. If the patient is unable and/or unwilling to follow the care plan, then the patient is responsible for telling the health care team. The health care team will explain the medical outcomes of not following their recommended treatment plan. The patient is responsible for the outcomes of not following the care plan.

A person’s health depends on much more than health care services. Patients are responsible for recognizing the impact of their life-style on their personal health.