Billing & Financial Services

Indian River Medical Center is a not-for-profit hospital that relies on prompt payment of bills to continue providing services to the community. When you are admitted, we ask that you make arrangements for the payment of your bill. This may involve providing necessary insurance information during the admission procedure or establishing another payment arrangement with the Patient Financial Counselor. MasterCard, American Express, Discover or Visa may be used for settlement of the outstanding balances.


Billing Policies

We continually strive to contain costs, while maintaining our commitment to excellence in medical care, by ensuring that every appropriate effort is made to collect money owed to the hospital for medical services provided.

Patients are responsible for the charges for services received. However, to assist patients in meeting their financial obligations, the hospital will bill their health insurance carrier(s) for them, as long as a valid ID card and/or information regarding insurance coverage is presented at the time of registration.

The hospital accepts assignments of benefits and maintains an active follow-up program with all insurance carriers. Insurance is billed as a courtesy to the patient and the patient remains responsible for contacting their insurance carrier to ensure prompt payment of their accounts. Patients should contact their insurance if payment has not been made within 45 days. Accounts with balances due after 60 days may be billed to the patient, regardless of pending insurance benefits. Accounts with delinquent balances or without adequate payment arrangements may be forwarded to a collection agency or attorney.

At the patient’s request, a detailed bill may be provided. The hospital will send periodic statements to the patients or responsible party in an effort to keep them informed as to the status of all open accounts.

Please contact our Patient Accounts department at (772) 563-4774 for more information.

Compare Hospital Prices

To get an idea of average hospital charges and average commercial insurance payments for the top 50 most common medical conditions or procedures click here.*

*The average payments listed on this site are not applicable to patients who are insured through Medicaid, Medicare or uninsured. All numbers are estimates and will vary based on your individual health care coverage.

This publication contains hospital financial data filed with the Agency by hospitals and includes an analysis of hospital financial trends. Click here, then select the section labeled: Florida Hospital Financial Data.

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