Privacy Policy

Our Commitment to Privacy

Revised: 02/17/2015

Indian River Medical Center is committed to respecting and protecting your privacy as a visitor to our website. We take the issue of privacy very seriously and value the trust you place in us each time you use our services and access this website. This Privacy Statement describes the practices and policies we have put into place to safeguard any personal and health-related personal information that may be gathered and used as you visit our website.

This information is neither intended nor implied to take the place of professional medical advice and should not be used for diagnoses. Information on this site is not intended to create any physician-patient relationship. If you have questions or concerns about your health, please contact your health care provider.

Our privacy policy may change from time to time so please check back periodically to see the most up-to-date version.

Who Is Collecting the Information?

Indian River Medical Center is collecting information on this website as outlined in this privacy statement.

What Information Do We Collect?

Automatic Collection of Information:

If you do nothing during your visit but browse through the website or download information, our system will automatically gather and store certain information about your visit. This information does not identify you personally and is used in an aggregate way to help us improve our website and tell us the number of visitors to our site each day.

Our web server automatically collects and records the following information:

  • The visitor’s IP address
  • Aggregate information on what pages are accessed
  • The name and release number of web browser software used
  • The operating system used
  •  Date and time you access our site
  • The address of the Web site that linked to us (referrer URL)

How Do We Use the Information We Collect?

The information we gather automatically and with your permission during your visit to our website is used in the following ways:

  • Monitor, review, measure, and analyze Web site utilization
  • Modify and enhance the Web site
  • Improve the content and design of our Web site
  • Respond to your requests
  • Monitor and improve our customer service efforts
  • Distribute news and other health information requested by Web visitors
  • Notify visitors about updates to our Web site
  • Determine the effectiveness of health promotion and marketing programs

With Whom Will the Information Be Shared?

We will notify you at the time of data collection or transfer if your data will be shared with a third party and you will always have the option of not permitting the transfer. If you do not wish to allow your data to be shared, you can choose not to use a particular service.

The personally identifiable information gathered during your visit to this website is shared as follows:

  • Shared with affiliated organizations
  • We may disclose information when legally compelled to do so.
  • We do not rent, sell, exchange or in some way provide personally identifiable information to any third-party organization.

Our Use of Cookies

Many websites now use cookies to provide useful features to their visitors by providing customizable and personalized services.

A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. For example, a website may use cookies to store and sometimes track information about you, your preferences, or the pages you last visited.

Your browser software can be set to reject all cookies, or to ask you if you would like to accept or decline a cookie from a particular site before it is set. Most browsers offer instructions on how to reset the browser to reject cookies in the Help section of the toolbar. You should know, however, that if you reject a cookie, certain functions and conveniences of a site may not work properly.

Registration for Access

Some websites require you to provide some personal information through a registration process in order to take advantage of certain website features and to access content areas. For example, a registration form might request your name, date of birth, gender, telephone number and e-mail address. You might also be asked to voluntarily provide a list of health topics that you are interested in so that we may provide you with relevant information on those topics.

Access to some of the features on this website requires registration, and the disclosure of some personal information.

Security of Communications

We recognize that many people are concerned about the privacy and protection of information as it is transmitted over the Internet. You should keep in mind that the possibility exists for unauthorized individuals to intercept any email message you send over the Internet. In some cases, information can be encrypted (scrambled or encoded) to make it very difficult to read if it is intercepted during communication. Certain technology and practices allow websites to provide an increased level of security for your personal and health-related information when appropriate.

We use the following practices on our website to enhance the level of security for communication and the transmission of personal information:

  • We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site
  • We have taken reasonable steps to ensure the integrity and confidentiality of personally identifiable information that you may provide.
  • We use e-mail forms to allow our customers to ask questions about our services and programs. These are hosted on a secure server to encrypt the transmission of your information.
  • When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site.
  • We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site.

E-Commerce, Online Donations, and Online Shopping

Purchasing items or making donations over the Internet usually requires you to provide your personal identifying information and credit card information on a website. Many people have become accustomed to on-line commerce as a time-saving and useful convenience. There are a number of practices that can make providing your sensitive credit card information more secure and therefore make you feel more comfortable about doing so.

We do process credit card payments for donations, merchandise, or services on our website. We have the following e-commerce practices:

  • When processing your credit card payment, we will ask for the card type, number, expiration date, and your card’s billing address.
  • We will transmit credit card numbers in an encrypted format using industry-standard, SSL (secure socket layer) encryption.
  • When a credit card transaction is completed, we will discard your credit card number on their internet server.
  • We will keep this information in the strictest confidence and will make every effort to maintain the privacy and security of the information at all times.

Links to Other Sites

Websites often provide a number of links that offer direct access to other useful or interesting websites holding potential value to site visitors. Inclusion of the other sites by links does not imply any endorsement of the material
or information on the other sites. Users are encouraged to review the privacy policy of each linked site before sharing personal and health-related information.

This site includes links to non-affiliated external websites. We have the following practices:

  • We encourage users to review the privacy statements of each linked site, as we cannot be responsible for the privacy practices of other sites.

Changes in Our Privacy Statement

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy statement. If our information practices change at some time in the future, we have the following practices:

  • We will post the changes to our website and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should refer to this privacy policy for updated information.

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