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Nondiscrimination and Accessibility Requirement Statement

Discrimination is Against the Law

Indian River Medical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Indian River Medical Center does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Indian River Medical Center:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you believe that Indian River Medical Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Mindy Serafin, Civil Rights Coordinator
1000 36th Street
Vero Beach, FL 32960
(772) 567-4311 x 1124
Email: Mindy.Serafin@irmc.cc

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Mindy Serafin, Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

Proficiency of Language Assistance Services provided at Indian River Medical Center

  • TDD/TYY: A telecommunications device for the deaf (TDD) and hearing impaired is located in the Emergency Department. The Emergency Department receptionist can direct you.
  • If you speak with limited English, language assistance services, free of charge, are available to you. Call (772) 226-4920.
  • 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 (772) 226-4920.
  • ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le (772) 226-4920.
  • ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: (772) 226-4920.
    ુચના: જો તમે ુજરાતી બોલતા હો, તો િન:ુલ્ક ભાષા સહાય સેવાઓ તમારા માટ ઉપલબ્ધ છે. ફોન કરો (772) 226-4920.
    ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele (772) 226-4920.
    ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero (772) 226-4920.
  • 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. (772) 226-4920 번으로 전화해 주십시오.
  • UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer (772) 226-4920.
  • ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para (772) 226-4920.
  • ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните (772) 226-4920.
  • ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (772) 226-4920.
  • PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa (772) 226-4920.
  • เรียน: ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร (772) 226-4920.
  • CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số (772) 226-4920.
  • (772) 226-4920 ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم

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